Re: [World] Glass Plant Tour impressions


From "R&B Alexander" <>
Date Thu, 10 Mar 2005 21:46:35 -0500

I had a job 7 years ago, that Weathersheild replaced all the picture windows in a residential addition, because they scratched, due to fabricating debris. This builder uses a lot of their product; it was a lot of picture windows. It was quite evident because they all had a tempered transom over them, that did not scratch when cleaned with the same method. Neither did the full lite doors!
 
Ross Alexander
Greensboro, NC
----- Original Message -----
To:
Sent: Friday, March 04, 2005 1:15 PM
Subject: Re: [World] Glass Plant Tour impressions

Sam,

If your employees do not produce sparkiling clean windows and the customer complains I would assume you would reclean at no charge? If glass with debris "slips" through do you think  Arch and other temperers will replace at no charge?




Jim Isaacson
Pane-in-the-Glass
Madison, Wisconsin USA
>From: "Sam Terry" <> >Reply-To: >To: "World" <> >Subject: Re: [World] Glass Plant Tour impressions >Date: Fri, 4 Mar 2005 10:02:56 -0600 > >Yes I do and I think that Arch thinks that and they are taking the steps necessary to achieve that. But just like my employees don't produce Sparkling Clean Windows all the time, Arch and other manufacturers that take reasonable steps to produce good glass will still have bad glass slip through. > >Sam Terry >Sparkling Clean Window Co. >Austin, TX > >----- Original Message ----- >From: Jim Isaacson >Sent: Friday, March 04, 2005 9:46 AM >To: >Subject: RE: [World] Glass Plant Tour impressions > >Sam, >You state that you do not believe it is possible to totally eliminate the possibility of glass fines. Do you beleive it is possible to produce tempered glass which is free of debris on a consistent basis? > > > > > > >Jim Isaacson >Pane-in-the-Glass >Madison, Wisconsin USA > >From: "Sam Terry" <> >Reply-To: >To: >Subject: RE: [World] Glass Plant Tour impressions >Date: Thu, 03 Mar 2005 20:41:12 -0600 > >Gary, > >I do not believe it is possible to totally eliminate the possibility >of glass fines. If that means I am falling for GANA so be it. I do >believe that good maintenance, consistent checking for problems etc. >will drastically reduce the possibility. The changes that Arch says >they are making are consistent with my previous sentence. Those >changes will not guarantee the elimination of glass fines. > >I am extremely encouraged by what Arch has said. I do believe that >they will do what they said they will do and I believe it will >substantially improve the product that they send out to their >customers and I am hopeful that their actions will cause other >fabricators to do the same. But I also believe that there will >still be some glass that will come out of their facilities that will >have some fabricating debis on it. > >Is what I have just stated inconsistent with your expectations? Or >do you believe that all fabricating debris can be eliminated? If >you actually believe that all debris can be eliminated then we have >a difference of opinion. Otherwise, I think we are on the same page >here. > >Sam Terry >Sparkling Clean Window Co. >5815 Wilcab Rd. >Austin, TX 78721 >512-926-7000 office >512-926-7004 fax > > > > >>From: "Gary Mauer" <> >>Reply-To: >>To: <> >>Subject: RE: [World] Glass Plant Tour impressions >>Date: Thu, 3 Mar 2005 18:09:01 -0600 >> >>Sam, >>If you noticed that Greg Carney said something like "as you can >>see, the heat treating >>process is not done in a sterile environment, so despite any >>companies best efforts, >>sometimes there will be glass fines" - then you WERE taught the >>GANA position. >> >>And it looks like you're starting to believe it, too. Please listen >>to the seminar >>recording. I know you were there - but maybe you need to hear it >>again. If Arch makes >>these changes they will reverberate throughout the glass industry, >>and they will upset >>GANA's position. >> >>We don't want to get confused about that. >> >>Anyway - since you actually did get pitched, I'm going to take you >>off the list of >>individuals who didn't notice a GANA pitch, and add you to the list >>of those who did. >> >>So far, I'm counting 6 emails from people who noticed the GANA >>pitch - and one phone call >>from someone who didn't. >> >>Gary Mauer >>Window Cleaning Network >>Oconomowoc, Wisconsin, USA >>www.window-cleaning.net >> >> >>Window Cleaning Network - a free association. >> >>Sponsored by: >> >>Ettore Products Company >> www.ettore.com >> >> >> >> >> > > > >Window Cleaning Network - a free association > >Sponsored by: > >Ettore Products Company > www.ettore.com > > > > > >Window Cleaning Network - a free association. Sponsored by: Ettore Products Company www.ettore.com
Window Cleaning Network - a free association. Sponsored by: Ettore Products Company www.ettore.com