Re: [World] How & what to charge for water stain removal

[David Lebel <addressis@removed>]

Re:  Stain removal.
Barry,
One thing I wish to add to this conversation is if you do agree to take the
$200 to remove the stains from the seven windows, be sure to inform the client
on how much better the windows will look as an end result.  He may expect that
the stains will be 100% removed.  What happens if you are only able to get 80%
of the stains out?
What I suggest you do is cover your self and tell the client that you may only
be able to remove 80% of the stains from any given window, but if you get out
100%, than he ends up with a better clean than expected.

David Lebel,  White Glove W C

Barry Durmaz wrote:

> I have a client that wishes to have some water stains removed from seven
> window on his house. One window is a large picture window that needs the
> whole thing restored.
>
> I did some test cleaning with A-1 Hardwater Stain Remover. The lighter
> stains come off fairly easy, but the harder and thicker stains take several
> applications. I was using fine steal wool the owner wanted me to test with
> for removing the stains.
>
> I really don't feel like doing this work because of how extensive it is,
> but I want to take care of my client. Scrubbing with steal wool will take a
> considerable amount of time and wear and tear on my body. I really don't
> know how much time it will take me and therefore don't know how much to
> charge him.
>
> He offered to pay me $150 just for the stain removal. When I didn't jump at
> the offer then he said $200. But I'm not sure that is adequate for this
> kind of work.
>
> Anyone have good experience with water stain removal, the best method, and
> how to charge. I was thinking a high speed orbital sander is the only way
> to go considering how much glass is needing restored?
>
> I would appreciate some guidance if you have knowledge in this area.
>
> Barry Durmaz
> Cleaning Specialist
> Portland, OR
>
>
> WCmail-World Group
> Sponsored by American Window Cleaner Magazine
> http://www.awcmag.com/
>

 
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